For any questions about your Spark Infrastructure securityholdings, please contact BoardRoom Pty Limited (Spark Infrastructure's share registery) by phone on 1300 737 760 (within Australia) or +61 2 9290 9600 (from outside Australia) or by email at enquiries@boardroomlimited.com.au.

Our Assets

SA Power Networks

SA Power Networks distributes electricity to homes and businesses across South Australia through its network of poles and wires.

Quick Facts

896,589

Customers

89,426KM

Network lines

2,795MW

Peak demand

SA Power Networks has a history of ranking as the most efficient electricity distributor on a state-by-state basis in the National Electricity Market, and has the second lowest state-by-state distribution charges per residential customer.

Services include maintaining and building a reliable distribution network, responding to outages including those caused by extreme weather, and ensuring community safety from electric shock and bushfires. The average customer pays about $10 per week for these services. In real terms, customers pay the same amount as they did in 1999, due to efficiency of the business. This means SA Power Networks’ share of the residential bill has fallen from 50% in 1999 to about 30% in 2019.

SA Power Networks has the second lowest state by state distribution charges per residential customer. 

In 2019, SA Power Networks engaged with customers through three agricultural Field Days, three Council events, one regional Show and the Royal Adelaide Show.

South East Field Days, March 15 to 16
Customer Interactions: 250–300 per day

Touch a Truck Marion, April 16
Customer Interactions: An estimated 10,000 people

Children and parents attend this Council led event where emergency services and utilities (among others) showcase their trucks and equipment. Children can sit in and touch the trucks and find out about the work SA Power Networks do.

Touch a Truck City of Onkaparinga, April 26
Customer Interactions: An estimated 8,000 people

Royal Adelaide Show, August 30 to September 8
Customer Interactions: 3,000 plastic helmets given away and almost 1,500 photos printed out

Riverland Field Days, September 13 to 14
Customer Interactions: 300–400 visitors per day

Yorke Peninsula Field Days, September 24 to 26
Customer Interactions: 200–300 visitors per day

Touch a Truck Tea Tree Gully, October 11
Customer Interactions: An estimated 5,000–10,000 people

Clare Show, October 19
Customer Interactions: An estimated 200–300 people

$4,395M

(ˆ1.3%)

Regulated Asset Base

99.97%

Network availability

2,251

Employees

2019 Achievements
SA Power Networks received the following recognitions:

  • Digital Utility Awards 2019 – Energy – Digital Utility of the Year
  • Digital Utility Awards 2019 – SA Power Networks My Workday project – Best Use of New Technology
  • Australian Institute of Project Managers SA 2019 Awards – Corporate Portfolio Management Office SA Power Networks – 2019 Project of the Year – Australian Institute of Project Managers SA
  • Australian Institute of Project Managers SA 2019 Awards – Corporate Portfolio Management Office SA Power Networks – Best Organisation/Change Management Project – Australian Institute of Project Managers SA
  • Australian Institute of Project Managers SA 2019 Awards – Valuing and Visibility SA Power Networks – Best ICT/ Telecommunications Project – Australian Institute of Project Managers SA

2020 Priorities

In addition to an unwavering commitment to safety, SA Power Networks’ top priorities are to:

  • Implement the Billing & Customer Relationship Management (CRM) Program
  • Deliver the Powering Ahead Program
  • Achieve the final 2020–2025 Regulatory Determination
  • Implement the Scheduling and Mobility Program
  • Payroll System replacement
  • Implement the Outage Management System (OMS)
  • Enerven’s delivery of the SA Water Zero Cost Energy Future Project
  • Distributed energy transition enablement

FAQs

For a list of the Frequently Asked Questions about Spark Infratructure, securityholder information, distributions and sustainability and governance, please click on the link below. 

Contact Us

Spark Infrastructure
Level 40, Suite 40.03, Tower One
International Towers Sydney
100 Barangaroo Avenue,
Barangaroo NSW 2000
Australia
Tel: +61 2 9086 3600