SA Power Networks distributes electricity to homes and businesses across South Australia through its network of poles and wires.
Quick Facts
896,589
Customers
89,426KM
Network lines
2,795MW
Peak demand
SA Power Networks has a history of ranking as the most efficient electricity distributor on a state-by-state basis in the National Electricity Market, and has the second lowest state-by-state distribution charges per residential customer.
Services include maintaining and building a reliable distribution network, responding to outages including those caused by extreme weather, and ensuring community safety from electric shock and bushfires. The average customer pays about $10 per week for these services. In real terms, customers pay the same amount as they did in 1999, due to efficiency of the business. This means SA Power Networks’ share of the residential bill has fallen from 50% in 1999 to about 30% in 2019.
SA Power Networks has the second lowest state by state distribution charges per residential customer.
In 2019, SA Power Networks engaged with customers through three agricultural Field Days, three Council events, one regional Show and the Royal Adelaide Show.
South East Field Days, March 15 to 16
Customer Interactions: 250–300 per day
Touch a Truck Marion, April 16
Customer Interactions: An estimated 10,000 people
Children and parents attend this Council led event where emergency services and utilities (among others) showcase their trucks and equipment. Children can sit in and touch the trucks and find out about the work SA Power Networks do.
Touch a Truck City of Onkaparinga, April 26
Customer Interactions: An estimated 8,000 people
Royal Adelaide Show, August 30 to September 8
Customer Interactions: 3,000 plastic helmets given away and almost 1,500 photos printed out
Riverland Field Days, September 13 to 14
Customer Interactions: 300–400 visitors per day
Yorke Peninsula Field Days, September 24 to 26
Customer Interactions: 200–300 visitors per day
Touch a Truck Tea Tree Gully, October 11
Customer Interactions: An estimated 5,000–10,000 people
Clare Show, October 19
Customer Interactions: An estimated 200–300 people
$4,395M
(ˆ1.3%)
Regulated Asset Base
99.97%
Network availability
2,251
Employees
2019 Achievements
SA Power Networks received the following recognitions:
- Digital Utility Awards 2019 – Energy – Digital Utility of the Year
- Digital Utility Awards 2019 – SA Power Networks My Workday project – Best Use of New Technology
- Australian Institute of Project Managers SA 2019 Awards – Corporate Portfolio Management Office SA Power Networks – 2019 Project of the Year – Australian Institute of Project Managers SA
- Australian Institute of Project Managers SA 2019 Awards – Corporate Portfolio Management Office SA Power Networks – Best Organisation/Change Management Project – Australian Institute of Project Managers SA
- Australian Institute of Project Managers SA 2019 Awards – Valuing and Visibility SA Power Networks – Best ICT/ Telecommunications Project – Australian Institute of Project Managers SA
2020 Priorities
In addition to an unwavering commitment to safety, SA Power Networks’ top priorities are to:
- Implement the Billing & Customer Relationship Management (CRM) Program
- Deliver the Powering Ahead Program
- Achieve the final 2020–2025 Regulatory Determination
- Implement the Scheduling and Mobility Program
- Payroll System replacement
- Implement the Outage Management System (OMS)
- Enerven’s delivery of the SA Water Zero Cost Energy Future Project
- Distributed energy transition enablement